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The impact of COVID-19 on the workforce has made inclusiveness more important than ever.

With a large proportion of office-based workers abruptly transferred to a home working model due to COVID-19, businesses were forced to adapt. When the challenges of enforced home working – such as home schooling and less-than-ideal working spaces – recede, and flexible working can be more tailored, the positives will be enhanced.

For 17 years, Grant Thornton has been tracking the global progress of women in senior management. In the last 12 months, unprecedented events have had an unforeseen and unparalleled impact on that progress.

What practical steps firms can take to embrace a more sustainable approach?

The workplace is evolving. The leadership skills that will be needed within the dynamic mid-market, and how organisations can stay competitive is changing.